Last updated: December 2024
We collect information you provide directly to us, such as your name, email address, phone number, shipping address, and payment information when you make a purchase or create an account. We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and pages visited.
We use the information we collect to process and fulfill your orders, send order confirmations and shipping updates, respond to your inquiries, send promotional communications (with your consent), improve our website and services, and comply with legal obligations.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website (payment processors, shipping partners) under strict confidentiality agreements.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted using SSL technology.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookies through your browser settings.
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at hello@velora.com. We will respond to your request within 30 days.
If you have questions about this Privacy Policy, please contact us at hello@velora.com or +91 98765 43210.